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Our Services

Care at Doonbank House

At Doonbank House we provide twenty-four hour nursing care for our residents.

Our Head of Care is supported by professional qualified nurses, each of whom have a particular interest and are experienced in caring for adults and the elderly with a range of needs, including those with physical disabilities, mental impairment, those who are terminally ill, those with high dependency needs and those who become infirm.

Nursing care is delivered using a method known as Key Nursing.  Each resident is allocated a nurse who will soon become a familiar face and will answer any queries or anxieties you or your relatives may have.  Your Key Nurse will be responsible for assessing your needs and preparing a care plan, as well as delivering and evaluating the care you receive.

Doonbank House also operates using teams of nursing and care staff, one of which will be appointed to care for you.  The Team will support you during your initial settling in period as well as ensure the delivery of a more individualised and personal service.

Nurse Call System

Should you require the assistance of a nurse at any time of the day or night, there is a call system fitted throughout the building including your bedroom, so you will receive attention at the press of a button. 

Medical Care

We make personal plans for each of our residents for actions in the event of a sudden illness or other emergency. This includes notification of your next of kin, or others as agreed and recorded in your plan.

Spiritual Care

We encourage visits by Clergymen of all denominations to the nursing home to provide for the spiritual needs of the residents.

Alternatively, you may wish to attend your own church with family or friends.

Physiotherapy

If physiotherapy is medically prescribed, your Key Nurse will be pleased to arrange this service for you, or if you prefer private arrangements can be made.

Podiatry

A National Health Service Podiatrist attends regularly, or if you prefer private arrangements can be made.

Chiropody

We have a private chiropodist who will be delighted to attend to your chiropody needs at least once every eight weeks and more regularly as necessary.

Optical and Dental Service

Our staff will make necessary arrangements should you require optical or dental treatment, inspection or advice.