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Our Services

Care at Fleet Valley

At Fleet Valley we provide twenty-four hour nursing care for our residents.

Our Head of Care is supported by professional qualified nurses, each of whom have a particular interest in care of the elderly and are experienced in caring for those with physical disabilities, those who are terminally ill, those with high dependency needs and those who become infirm.

Care is delivered using a method known as the Key Worker system.  Each resident is allocated a carer who will soon become a familiar face and will answer any queries or anxieties you or your relatives may have.  Your Key Worker will be responsible for assessing your needs and preparing a care plan, as well as delivering and evaluating the care you receive.

Fleet Valley also operates using teams of nursing and care staff, one of which will be appointed to care for you.  The Team will support you during your initial settling in period as well as ensure the delivery of a more individualised and personal service.

Nurse Call System

Should you require the assistance of a nurse at any time of the day or night, there is a call system fitted throughout the building including your bedroom, so you will receive attention at the press of a button. 

Medical Care

We make personal plans for each of our residents for actions in the event of a sudden illness or other emergency. This includes notification of your next of kin, or others as agreed and recorded in your plan.

Spiritual Care

We encourage visits by Clergymen of all denominations to the nursing home to provide for the spiritual needs of the residents.
Alternatively, you may wish to attend your own church with family or friends.

Physiotherapy

If physiotherapy is medically prescribed, we will be pleased to arrange this service for you, or if you prefer private arrangements can be made.

Podiatry

A National Health Service Podiatrist attends regularly, or if you prefer private arrangements can be made.

Optical and Dental Service

Our staff will make necessary arrangements should you require optical or dental treatment, inspection or advice.