Please find below the answers to some of our most Frequently Asked Questions. If you do not find the information that you are looking for, or would like any further information, simply contact us to find out more.
What type of care do you offer?
At Ailsa Lodge we provide twenty-four hour care for our residents, in addition to residential care and care for those with dementia.
Our experienced and dedicated staff enable us to care for those with physical disabilities, those who are terminally ill, those with high dependency needs, and those who become infirm.
How will you help me to settle in?
Our team are passionate about welcoming and integrating each resident to their new home, and we will take as much time as you need to settle in to your new home. Residents are welcome to bring personal items, such as photographs, ornaments, etc, to make your room truly your own.
From the moment you arrive at Ailsa Lodge, our staff will do everything possible to ensure that your stay will be welcoming and comfortable. We will endeavour to make your admission relaxed and informal.
Your family and friends are welcome and may remain with you while you settle into your new surroundings.
How often are visits permitted?
There are no set visiting times; friends and family are welcome to visit as often as they want and we encourage them to become fully involved in life at Ailsa Lodge. We ask that you try, if possible, to avoid calling or visiting during lunch and dinner times, so between 12.30pm and 1.30pm, 4.30pm and 5.30pm. Also, for reasons of security, it is helpful to know if any visitors are expected after 8pm.
Can I bring my pet when visiting?
Although residents cannot bring their pets to stay with them at the home, visitors are more than welcome to bring their pets with them.
How will I pass the time at Ailsa Lodge Care Home?
Various social events, entertainment and activities are organized to ensure that there is always something interesting and stimulating going on. Our Activities Co-ordinator will support and encourage you with any hobby or reminiscence sessions and shopping trips, and individual therapeutic treatments can be arranged to suit your needs.
Our mini-bus is perfect for facilitiating day trips locally or further afield, weather permitting!
A hairdresser attends the home every week and for special occassions so you can always feel your best. In addition to this, Ailsa Lodge has a very well stocked library where you can sit back and lose yourself in a good book - so there is never a shortage of things to do.
What is the food like?
A highlight of the day is the appetising meals prepared by our catering staff, using fresh local produce where possible.
Our breakfast, two course dinner, high tea are served in the dining room, however snacks and drinks are available throughout the day, including home baking and - if desired - your tipple of choice. Room service is also available.
Where can I find your Care Inspectorate Report?
All care homes are inspected by the Care Inspectorate once a year to ensure that the National Care Standards are consistently met and sustained. The report detailing their findings and recommendations are available to all residents, families and staff, a copy being displayed on the notice board.
You can find our profile, and recent Care Inspectorate Reports, on the Care Inspectorate website by clicking here.
A personal copy can be requested from the Care Inspectorate or online at www.careinspectorate.com.
For any other questions you may have, please don't hesitate to contact us by calling 0141 812 4994 or email - we would be delighted to assist.